Tagged as: Rent a Center address, Rent a Center complaint desk, Rent a Center complaints, Rent a Center corporate address, Rent A Center corporate office headquarters, Rent a Center customer complaints, rent a center headquarters, Rent a Center home office, Rent a Center main office, Rent a Center office address, Rent a Center office email, Rent a Center office fax, Rent a Center office phone, Rent a Center office phone number I will never rent from the company again, this company should be shut down.
How do you pay 0 cash, get merchandise that is damaged and discolored, you return the product and are told money would be returned a certain day and get there, no money. Reply I’ve been a loyal customer for RAC for over 2 years . I had a bed set delivered to my new house because the other furniture set they gave me they tried giving me a queen sized headboard instead of a king thinking I wouldn’t notice .
the other ,if you put it on heavy loads, “more dry”, u go in twenty minutes later and the knob is still where u put it. I told him the trouble with this one and I told him that I didn,t want any more of the junk he,s selling for new. I reported this to the store and they didn’t seem to be aware of any drain hose needed.
Reply I have been with the company for about 17 years or longer. On this occasion the store employee was calling to remind me about my payment which was due that day. He calls and I play like I always do and says so you are going to make my payment and he in a rude voice to be nasty with me. If you do not contact me and get this stuff out my home asap I will be calling a lawyer and a news station and posting pictures of the bite marks my children, husband and I have, and pictures of the bugs.
He says I need to make my payment today or he will be there Monday morning to get products. And I will stand in front of your Store everyday and tell the customers about my issues your company hasn’t did nothing about!
His store manager called me Monday morning for payment and I told her about what happen and she said as long as he did not use profanity or call me out of my name he did nothing wrong. He told me they’d set up an appointment for Terminix to spray. Last night, I saw a baby bed bug crawl across my pillow. No matter where I sleep, I can’t sleep comfortably because I’m afraid I’ll be bitten. Stuff sat outside for 3 days till they came and got it so done Reply PURE HELL is what I’m living with because of the employees at the Tustin, CA store!!!!
She stated that is company policy to talk to customers like that and she do not have to listen to the tape and I was wrong for refusing to pay him my money and by refusing I made him go off on me. Reply I’ve been trying to replace my tablet for awhile through rent a center every time I call they say cont do nothing im tired of being lied to and the corporate office doesn’t even answer the phone can I have some assistance please very angry Reply On Saturday March 42017 about 4pm my sister was at my house and I was in the hospital sick my sister saw through my window at my door the guy from rentacenter was approaching so when he knocked on the door she saw how he peeked in my window like a peeking tom. Poteat my sister stated no my sister stated how much is her bill Bobby states 148.32 my sister states I don’t have that much today. They said there was nothing they could do for me but come get the bed. EVER TIME I try to settle the account I’m giving a price. I’m given a date to pay it when that day comes hundreds of dollars are added.
Current CEO, Mark Speese, joined the company in 1979.
The company went public in 1995 and has gained many of its current locations through acquisitions of other companies including DEF Investments, Thorn Americas, Rent-Way, Rainbow Rentals and Rent-Rite.
Not to mention rude delivery works, and incompetent sales associates. Not only that she promised to have me another furniture set which was more than the one I originally bought ! They scuffed up my brand new painted walls in my house and disappeared for 3 hours stating they “forgot the hardware” mind you I live on a military base so it’s not easy access if you don’t live on base to get on .
Then when they finally get back with all the hardware and stuff I take a look at my furniture and it’s all scuffed and knicked and dented as if it was dropped with no care !
Rent-A-Center currently operates over 3000 locations in the US, Canada, Puerto Rico and Mexico.
Although originally founded in Wichita, the corporate office is now located in Plano, Texas.
Sorry RAC you have officially lost my business !!!! I,m not the only one that’s complained on this store. When I got home and hubby hooked it up, shortly afterward he noticed there was water coming out from underneath the unit.